

Every contact stored in your Klaviyo account counts toward your bill - including the ghosts: profile that never open, click, or buy. Brevo's bill moves with what you send - with room for up to 500,000 contacts from $32/month.
count your ghosts
A customer who bought once in 2024 and never opened again costs the same as your best VIP. Omnisend goes further — by its own help docs, it bills for non-subscribers too: abandoned carts and customers who never opted in.
Since Feb 2025 Klaviyo bills on every active profile stored, and auto-upgrades your tier when signups cross a threshold. A good popup month raises your bill on its own. And if you hit Klaviyo's send limit, overages bill automatically — and your flows stop until next cycle.
The official cost-control advice is pruning your list: destroying first-party data to drop a tier. A pricing model that punishes you for owning your audience is working against you.
After Klaviyo's price hike, Riders Share moved to Brevo — and reports saving close to $40K a year.
Via a verified Shopify App Store review (July 2025), featured by PushOwlOne merchant switched after their Klaviyo campaigns kept hitting spam folders — deliverability was the dealbreaker.
Via a verified Shopify App Store review (July 2025), featured by PushOwlImport your list
Contacts and suppression lists via CSV or API — your opt-out history comes with you.
Rebuild your core flows
Welcome, abandoned cart, post-purchase — from ecommerce templates.
Warm up and switch
Follow the warm-up guide so your sender reputation carries over.
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